Privacy Policy

What a Phone Call Gives Us

We take no forms and we open no account for you. The one door into this business is the phone number printed on every page, (313) 555-0104.

When you call, a dispatcher in Grosse Pointe Woods writes down your number, your property address, and whatever you choose to tell us about the water or the damage. That note is what sends a crew to your door and what starts an estimate.

What the Web Host Keeps

The company that hosts this site keeps the kind of record most hosts keep: the visiting computer's address, the browser it ran, the pages it asked for, and the time of the visit. We name no host here, because that record belongs to the hosting company's own systems, not ours.

No Cookies on This Page, Today

This site sets no cookies of its own. It runs no analytics script and no third-party tracker. Every font and every picture on the page comes from our own server, not a borrowed one.

If that ever changes, this page will say so, in plain words, before it happens.

Why We Keep What You Tell Us

A job record lets a crew find your street, lets an estimator write a fair number, and lets an insurer confirm the loss if your claim needs it. We also keep enough of a record to catch a false claim or a scam call aimed at the business.

Who Else Sees a Job Record

We hand job details to your insurer or your adjuster when you ask us to or when the claim needs it. A subcontractor working your job sees the part of the record that covers their trade. A court order or a legal duty can require us to hand over a record as well.

We sell no caller's information to anyone, for any reason.

How Long a Record Stays on File

A job record stays in our files for as long as a claim, a warranty, or a plain business need calls for it, then it goes. We keep no record longer than that.

How We Guard a Record

We store job records behind the ordinary locks and passwords a small Wayne County business uses, and we limit who on the crew can open a given file to the people working that job.

Recording a Call

We make no claim here about whether a call is recorded. If a call to Grosse Pointe Woods Water Damage Restoration is ever recorded, the caller hears that at the start of the call, every time.

Asking to See, Fix, or Clear Your Record

Call (313) 555-0104 and ask to see, correct, or clear the job information we hold on you. We will do it, except for the parts of a record the law or an insurer requires us to keep on file.

Children

This site speaks to the owner of a flooded or damp property. It is not written for, and is not aimed at, a child under 13.

A Search Listing Is Not Our Page

A search engine, a map service, or a business directory may show our name, our phone number, and our city on its own page. Those pages belong to those services. We do not write them and we do not control them.

Changes to This Policy

When a fact on this page changes, we edit the page and move the date at the top. Checking back costs you nothing.

Reach Us

Call (313) 555-0104 with any question about this policy.